Job Information
altafiber Consultant Care Prof in Chennai, India
Position : Consultant Care Prof
Location : Manapakkam, Chennai, IND-TN
Job Purpose
The position is responsible for serving as the HR liaison to our consultant base on long term contracts at disparate customer sites. The main purpose is to provide a hands-on line of communication with our field consultants and to increase the overall retention rate of our billable resources.
Essential Functions
Meet individually with each billable resource at least once a month at their main point of contact to ensure a feeling of connectivity with the company. Report back news as warranted. Answer any and all HR related questions pertaining to benefits, enrollment, etc. Meetings can include breakfast, lunch, dinner, coffee, etc. 60%
Head up the candidate and business referral program. Ensure that it is consistently engaged by the consultants. Keep our consultant base aware of our ever-changing openings and needs. (20%)
Conduct the majority of the consultant base performance reviews by meeting with client managers to gather feedback on the applicable individual's performance. Address any reward or disciplinary issues as warranted. (20%)
Experience/Background
5 to 8 years
Education
Four years of College resulting in a Bachelor's Degree or equivalent
Special Knowledge/Skills
Excellent oral and written communication skills, high aptitude for learning, strong attention to detail. Ability to establish a quick rapport with people in person and over the phone. Flexibility with scheduling meetings.
CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.
Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens will be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.