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Cincinnati Bell BridgeLink Principal Solution Engineer - CPE Networks in Cincinnati, Ohio

Position : BridgeLink Principal Solution Engineer - CPE Networks

Location : Cincinnati, OH

The following position is specific to BridgeLink, a start-up company within altafiber. BridgeLink will build and operate a WISP (wireless internet service provider) offering wireless internet services to rural counties throughout Ohio utilizing fixed wireless technology.

Job Purpose :

This position reports to the Senior Director of the WISP. This position is responsible for Product Architecture and introducing and managing Customer Premise Equipment (CPE) and support systems deployed in the WISP network. Responsibilities include cross-functional leadership for strategy, design, execution, troubleshooting, and continual service improvements.

Essential Functions :

  • Plan and oversee the implementation of long-term CPE strategies including analysis and selection of new CPE and business opportunities as related to customer equipment; leadership of cross-functional teams within the business in support of new product launches and existing product enhancements and expansions

  • Leadership and management of development of architecture for turnkey solutions and services, including the design, development, specification requirement formation, implementation and evaluation of short, medium and long-term equipment strategies

  • Lead life cycle management of Customer Premise Equipment and support systems, which includes new development, defect management, product issues, and support processes

  • Monitor and review trends in Customer Premise Equipment performance; review deviations from expected product performance; define CPE performance improvement strategies through quantifiable and measurable objectives and establish tracking and monitoring of these solutions

  • Support the Product Strategy and Finance teams providing input on business cases, annual plans, and equipment trends; collaborate with Finance Department to manage Customer Premise Equipment support annual expense budgets

  • Management of strategic vendor relationship activities for feature development, issue tracking and driving to solution deliverables

  • Review and guide team on documentation, such as test plans, evaluation environment setup and procedures, requirement documents, recommended CPE plans, and Visio Diagrams

Education :

Four years of College resulting in a Bachelor's Degree or equivalent

Certifications, Accreditations, Licenses :

  • CBRS Certified Professional Installer (CPI) certification required

  • Cisco Certified Network Associate (CCNA) certification or equivalent experience required

Relevant Work Experience :

  • 5 to 7 years in related field

  • Demonstrated successful work experience in applicable architecture or related industry product architecture required

  • Experience in engineering, construction, network operations, and/or product development advantageous

  • Solid understanding of network protocols, firewalls, routers, switching, TCP/IP, and RF coverage

  • Thorough knowledge of wireless local area networks, authentication, security, and encryption protocols

  • Understanding of basic financial analysis methodologies necessary

Special Knowledge, Skills and Abilities :

  • True customer focus, focusing on how technologies and network capabilities can be used in a cost-effective manner in order to enhance the customer's experience

  • Ability to relate technical capabilities to customer applications

  • Ability to comprehend technologies in their embryonic stages

  • Ability to discern technical trends prior to widespread deployment

  • Specific knowledge in one or more of the following network element areas: transport networks, outside plant configurations, power systems, signaling networks, data networks, number planning, network operational support systems, and network buildings

  • Must demonstrate a thorough knowledge of RF Theory, RF Propagation, Transmission Line Theory, RF Power Measurement and RF Link Budget Analysis.

  • Subject matter expert on wireless network technologies, standards and protocols (3GPP, Radius, TLS, IEEE 802.11 and 802.16, antennas, amplifiers, base stations, propagation, interference, spectrum)

  • Demonstrated experience with the wireless network protocol stacks used in LTE/5G networks preferred

  • Previous job related experience with LTE/5G Network Design, Network Performance Verification, RF Propagation Analysis, RF Interference Analysis, Data Network Capacity Planning a plus

  • Knowledge of Spectrum Access System (SAS) infrastructure and how to implement CBRS Service Devices (CBSDs) into SAS for authorization

  • Define and create offerings including architecture, solution design, implementation, validation, support, and solution life-cycle management

  • Guide and influence technology partner and ecosystem relationships, including CPE vendors, ODMs, OEMs, and software providers

  • Provide insights to optimize business strategy, tactics, and roadmaps

  • Working knowledge of the Network and Operations processes

  • Ability to incorporate financial and marketing concepts to team members and justify proposed system plans

Supervisory Responsibility :

This position does not have employee direct reports but does serve as a "lead" role for others doing similar work

Work Environment :

Work is typically performed in a remote environment.

Altafiber has been connecting what matters for more than 145 years. We are a leading technology company that delivers integrated communications solutions to residential customers and end-to-end IT solutions to business customers across North America. Our 4,300 employees across the United States, Canada, India, and the United Kingdom help the world connect, and support the communities we serve through an extensive fiber network and cloud-based solutions. We are focused on building and maintaining a diverse team of employees who are committed to delivering an outstanding customer experience. We call the communities we serve home and giving back to these communities is an important part of our culture. Altafiber offers amazing Employee Volunteer Program, Employee Resource Groups, and organized corporate community service events that further strengthen our community relationships.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.