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Cincinnati Bell Creative Content Manager in Cincinnati, Ohio

Position : Creative Content Manager

Location : Cincinnati, OH

Job Purpose

In this role, this individual will create corporate marketing, sales, customer support content. This role will be responsible for creating content including digital and print ads, promotional items, presentations, branding templates, logos, campaign emails, website and social media graphics, infographics, product collateral, sales materials, tradeshow materials, videos, animation, etc.

This individual is expected to be a graphic designer and creative marketer with the skills to develop dynamic creative materials and the mindset to think out of the box, adapt quickly, and collaborate constructively with all stakeholders.

Versatility is key. The ideal candidate has a get-it-done attitude, marketing/creative passion, collaborative spirit, continuous learning will, and demonstrated experience delivering visual content and creative projects in a B2B and/or B2C environment.

You will join a team of talented marketers who work collaboratively with product marketing managers, IT and communications engineers, the sales team, the process team, and the corporate function teams.

Essential Functions

  • Responsible for creative development of all customer-facing materials, for mediums up to and including mass advertising, direct marketing, digital/animated/video, event, web & social media, and sales collateral & presentations

  • Responsible for creative development of internal communications materials as needed, including assisting HR, Communications, and other teams when they need various graphics and creative content for their campaigns

  • Create dynamic executive and sales presentation materials

  • Create graphics as well as digital, animated, and video content for corporate and partner websites and social media platforms

  • Work with cross-functional groups and collaborate with internal key stakeholders to coordinate feedback

  • Responsible for ensuring brand consistency across all customer-facing and internal communications

  • Help establish and maintain the internal creative content architecture and library


4 years of college resulting in a Bachelor's Degree or equivalent


  • Minimum 2 years of graphic design and marketing experience in a corporate setting

  • Excellent working knowledge and intermediate skills with Adobe Cloud suite (Photoshop, Illustrator, InDesign, Premiere, DreamWeaver, etc.)

  • Strong working knowledge of Microsoft Office (Word, PPT, Publisher, etc.)

  • Strong verbal and written communications skills

  • Ability to deliver high-quality creative content and documentation, paying attention to details, within expected timeframe and deadline

  • Ability to quickly grasp complex technical concepts and make them easily understandable in a visual, graphic, animated, or video format

  • Develop and maintain a creative content library of the following:

  • Printed and digital materials including ads, posters, banners, brochures, etc.

  • Sales materials including sales flyers, datasheets, presentations, etc.

  • Executive presentations etc.

  • Email campaigns and website/social media graphics

  • Digital, video, and animated content

  • Trade show/sponsorship program materials and promotional items

  • Logos & branded templates (stationery, case study, sales presentation, product slip sheet, white paper, battle card, state of work, request for proposal, service catalog, etc.)

  • Internal communications creative content

Special Knowledge, Skills, and Abilities

  • Developing strategic presentations with MS Powerpoint, including creating custom templates & charts, incorporating media, animations, images, and implementing current best practices for presenters

  • Content production and publishing experience; digital, animation, web, audio & video format experience is a plus

  • Ability to provide a sample of work which showcases a variety of creative & writing experience within print and digital platforms is a plus

Cincinnati Bell has been connecting what matters for more than 145 years. We are a leading technology company that delivers integrated communications solutions to residential customers and end-to-end IT solutions to business customers across North America. Our 4,300 employees across the United States, Canada, India, and the United Kingdom help the world connect, and support the communities we serve through an extensive fiber network and cloud-based solutions. We are focused on building and maintaining a diverse team of employees who are committed to delivering an outstanding customer experience. We call the communities we serve home and giving back to these communities is an important part of our culture. Cincinnati Bell offers amazing Employee Volunteer Program, Employee Resource Groups, and organized corporate community service events that further strengthen our community relationships.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.