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Cincinnati Bell Premise Technician in Cincinnati, Ohio

Position : Premise Technician

Location : Cincinnati, OH

Premise Technician – Up to $24.00 per hour

Cincinnati Bell is now hiring Premise Technicians. Experience in a related field is a plus, but not necessary. The ideal candidate will have a strong work ethic and be reliable. If currently working in the trades or as a laborer this position may be for you. Starting pay is up to $24/hr as well as overtime pay opportunities.


  • Paid Training

  • Company truck & tools provided

  • 3 weeks’ vacation

  • Comprehensive benefits package starting day one (Medical, Dental, Vision, 401k, etc...)

Essential Functions

  • Installs/repairs video, internet, and voice services at customer homes.

  • Install and maintain wiring in the central office, DLC, cross connections in the loop environment and on the customer premise

  • Tests functionality and isolates problems using various test sets and deductive reasoning

  • Explains products and services to customers, works to resolve customer understanding of products and services, and uses customer contact opportunities to sell products and services

  • Uses various hand tools and power equipment to install and make repairs to outside plant systems

  • Interfaces with customers in the resolution of customer installation and repair issues

  • Interfaces with call center technicians to resolve customer installation and repair problems

  • Climbs poles

  • Drives company vehicle

  • Responsible for the installation and repair of inside wiring and jacks, including CAT5

  • Responsible for installation and repair of wired and wireless networking

  • Responsible for installation and repair of fiber to the home services


  • 0-3 years work experience

  • High School diploma/GED or Equivalent Work Experience

  • Driver’s License

  • Ability to perceive differences in wire color

  • Physical requirements: able to lift up to 85 pounds

  • Pass agility test

Work Environment:

  • Performs work both inside and outside in all kinds of weather and conditions

  • Works in various building and surroundings, i.e., attics, basements, offices

  • Interacts with customers on a daily basis

  • Works independently with minimal supervision

  • May work for long periods of time in confined areas such as crawl spaces

  • May work aloft on poles, hydraulic lift bucket or ladders

  • May work 8-hour or 10-hour tours - including non-traditional tours

  • May work: day, evening, night, or weekend tours, overtime, emergency callouts, weekends, and holidays required

Cincinnati Bell has been connecting what matters for more than 145 years. We are a leading technology company that delivers integrated communications solutions to residential customers and end-to-end IT solutions to business customers across North America. Our 4,300 employees across the United States, Canada, India, and the United Kingdom help the world connect, and support the communities we serve through an extensive fiber network and cloud-based solutions. We are focused on building and maintaining a diverse team of employees who are committed to delivering an outstanding customer experience. We call the communities we serve home and giving back to these communities is an important part of our culture. Cincinnati Bell offers amazing Employee Volunteer Program, Employee Resource Groups, and organized corporate community service events that further strengthen our community relationships.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.