Cincinnati Bell Senior Technical Sales Engineer in Cincinnati, Ohio

Senior Sales Engineer

Cincinnati, OH

Job Purpose

The Senior Sales Engineer will help drive the way in which CBTS technologies are sold in the marketplace. This role is tasked with expanding CBTS’ reach, influence, and sales across North America. The objective of this position is to help change the way managed cloud technologies are sold in the channel and connect with customers by telling a compelling technical story.

Essential Functions

•Own a queue of UCaaS, CCaaS, IP Route/Switch, SD-Wan, and Cloud opportunities requiring complex sales engineering

•Support a national group of reselling channel partners, CBTS national channel managers, and end customers

•Responsible for assisting in the prospecting, solution discovery, selling, and closing of major opportunities

•Track and report on opportunities and sales

•Display proficiencies in the following areas: ◦IP addressing, ports, routing and protocols

◦DNS resolution

◦MPLS and Metro Ethernet

◦PSTN call delivery and 911

◦UCaaS, CCaaS, and PBX Telephony

◦SD-WAN technologies

◦Cloud and customer premise security

◦Controlling an effective solution discovery session

◦White boarding either in person or via WebEx

◦Train and/or explain complex solutions to non-technical audience

◦Manage sales numbers and track opportunities in CRM

◦Maintain healthy and positive working relationships

◦Conveying the value of Managed OPEX Solutions


•Four years of College resulting in a Bachelor’s Degree or equivalent

•Cisco CCNA or equivalent skills


•Over 10 years of experience

•Experience in consultative solution selling

•Visio, PowerPoint, Excel, and Word

•Project management experience

•Experience leading work teams

•Cisco telephony, security, and route/switch knowledge a plus

Special Knowledge/Skills

•Ability to develop and deliver written and oral customer presentations

•Ability to develop relationships with customers, prospects and internal company resources (e.g., architects, pre- sales engineers and sales staff)

•Ability to create saleable solutions from business / IT challenges, issues and problems

•Ability to draw the logical and mathematical correlation between the opportunity presented and the possible solutions

•Ability to create cost / benefit analysis and communicate to customers and other stakeholders

•Ability to make decisions impacting the relationship between the company, partners and the customer

•Ability to think creatively within defined parameters when presenting to customers regarding IT and budget challenges / issues

Work Environment

•Work is typically performed in an office environment (CBTS, Partner, or Customer facility)

•Travel will be required

Disability Accommodations

Cincinnati Bell and Cincinnati Bell Technology Solutions is an Equal Employment Opportunity / Affirmative Action employer and we provide reasonable accommodations for qualifying individuals with disabilities and disabled veterans in our job application and interview procedures. If you would like to request an ADA accommodation for any part of the application and/or interview process, please contact our HR Compliance Department at(513) 841-6310or send an email to If you should have any difficulty, you may use our alternative methods to express your interest in employment. A wonderful career awaits you!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.