Cincinnati Bell VoIP Engineer II in Cincinnati, Ohio

VoIP Engineer II

Indianapolis, IN

Job Purpose

The VOIP Engineer II will have at least 2-4+ years of VoIP implementation and/or operations experience in a small to midsized

corporation, or service provider infrastructures. Ideal candidates will have demonstrated skills in the VoIP technologies

that CBTS delivers. Candidates should have extensive experience implementing and/or operating the latest network

technologies such as VoIP. In this role, you must have excellent communication skills, both written and oral.

Ability to document processes clearly is of extreme importance. This role will work closely with the Manager(s)

and other members of implementation and/or operations team.

Essential Functions

• Assist deployment and/or operations team(s) with VoIP deployments and/or operations (85%)

◦ Take direction from senior engineers from the implementation and/or operations team, as well as the direct

supervisor for career training and skill development

• Accurately document deployment processes and project notes (15%)

◦ Exchange information, verbally and in writing, clearly, accurately, reliably, and timely

Education

Two years of College, or Technical School, resulting in an Associate’s Degree or equivalent

Must obtain mid-level or higher certification designated by Manager within 6 months of employment

Experience/Background

2 to 3 years of experience

• VoIP deployment and/or operations experience with small to mid-sized corporation and/or service provider

infrastructures

• Some experience with technology, or strong aptitude for technology, based on Director level assessment

• Specific Technology Experience

◦ Knowledge of analog and Ethernet cabling standards

◦ Test, turn up and support SIP trunks, PRI’s and voice gateways

◦ Test, turn up and support analog gateways

• Background in routing and switching with Q0S experience a plus

• Multi-vendor VoIP experience a plus

Special Knowledge/Skills

• Take direction and mentorship from senior staff members, management, project managers and/or delivery managers

• Demonstrate high aptitude and/or potential for a career within the technology industry

• Desire to work with VoIP technologies

• Excellent communication skills, both written and oral

• Ability to document processes clearly

• Can rely on experience and judgment to plan, accomplish goals and meet deadlines

• Can work independently or within a project team

Work Environment

• Requires in the field/on customer premises for VoIP deployment projects and/or operations

• Requires in the office or warehouse for VoIP deployment projects and/or operations

Disability Accommodations

Cincinnati Bell and Cincinnati Bell Technology Solutions is an Equal Employment Opportunity / Affirmative Action employer and we provide reasonable accommodations for qualifying individuals with disabilities and disabled veterans in our job application and interview procedures. If you would like to request an ADA accommodation for any part of the application and/or interview process, please contact our HR Compliance Department at(513) 841-6310or send an email to recruiting@cinbell.com. If you should have any difficulty, you may use our alternative methods to express your interest in employment. A wonderful career awaits you!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.