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Cincinnati Bell Technical Account Manager (SLED) in Pittsburgh, Pennsylvania

Job Purpose

We are looking for a dynamic, high-performing Account Manager who can recognize opportunities and turn leads into long-lasting partnerships. With their extensive product knowledge and proven understanding of the IT industry trends, Account Managers will be the primary contact for all communications directly with the clients and prospects, understand their individual needs, and recommend products or services that maximize value. You should be an adaptable, knowledgeable multitasker with strong computer and communication skills.Successful Account Managers will be skilled communicators and presenters who can find the best fit between clients and products and/or services. The ideal candidate will be organized, passionate about client relations, and focused on enhancing the buyer experience. The successful Account Manager will develop and utilize sales plans and strategies to economically reach sales goals.Essential Functions

•    Driving all aspects of the sales process to specific customers within the assigned sales territory.•    Build senior level relationships (C-level; Director, VP) within existing client accounts and new prospective organizations•    Professionally and effectively communicate CBTS solutions to existing customers and new prospects through presentations, written proposals, RFP responses and regular business correspondence•    Constantly refresh insight, knowledge and understanding of IT technology industry, solutions and strategies•    Investigate, research and seek information that will lead to a successful sales strategy that creates a selling advantage for a targeted opportunity•    Comprehend and apply CBTS strategies and solutions to develop existing customer and new prospect business development plans•    Link and apply IT technologies to identified and targeted business outcomes for existing customers and new prospects•    Create compelling solutions that satisfy customer business outcomes that are differentiated to position CBTS as the desired or preferred partner and solution provider•    Create sound financial proposals that meet CBTS business expectations and win deals•    Collaboration and teamwork in the execution of all assignments, roles and responsibilities•    Engage key vendors to develop joint account and market development opportunities leading to new solutions and revenue sourcesExperience

•    Four years of College resulting in a Bachelor's Degree or equivalent•    5-10+ years of IT industry solution selling experience with a proven track record of overachievement of assigned financial goals•    Ability to engage with prospects, understand their pain points and challenges, and find areas where CBTS can provide solutions.•    Ability to qualify prospect opportunities in order to decide if further investment in time is warranted.•    Proficient at learning new technology and the ability to effectively demonstrate it in a Sales setting•    A practical, adaptable, innovative, collaborative, and solution-focused approach to issues.•    Strong ability to be self-directed regarding learning and discovery.•    Strong use of CRM tools for planning and executing business plans•    Excellent verbal and written communication skills and planning/scheduling abilities.•    Excellent computer skills, comfort with technology, and proficiency with Microsoft Office products.•    Current Relationship and business a plus, but not necessary


Bachelor's degree or equivalent


Four years of College resulting in a Bachelor-s Degree or equivalent

Previous Job Experience

  • Four year business degree or equivalent experience required
  • Salesperson from a competitive environment desired
  • Prior training/experience in data, voice, video and/or image communications, selling skills, and proposal generation required


Preferred MBA

Special Knowledge/Skills

  • Consultative Selling
  • Sales Process
  • Customer Knowledge
  • Qualifying
  • Planning
  • Product Knowledge
  • Business Acumen
  • Competitive Knowledge
  • Resource Management
  • Self Management
  • Innovation
  • Resource Leadership

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled